Why do you describe the Lamb as “natural” instead of “organic?”
Our definition of “natural” comes from the U.S. Food Safety Inspection Service. It means our lamb contains no growth hormones, artificial color or flavoring; no chemical preservatives, other synthetic ingredients. 

To qualify as “organic” by federal standards, we would have to feed our lamb ingredients that have never been treated with pesticides or herbicides. Using strictly organic feed is extremely expensive, and would require us to raise prices about 50%. We believe our natural methods are more than sufficient to provide high quality lamb at a
price our customers can afford.

Do you ship your lamb frozen? How should I take care of it once it arrives?
Lamb is quickly cut and flash-frozen by our packers. Quick freezing helps lock in the peak flavor. If you’re not planning to eat your lamb right away, we recommend that you put it in your freezer as soon as possible. 

What if my order arrives partially thawed? Is it still good?
As long as the lamb is cool to the touch, everything should be fine.  You can freeze or refrigerate your lamb until you’re ready to eat it. If it’s warm to the touch, however, contact us right away.